Before you can access any part of our system, you must read and sign your pre-employment documents.
This takes about 5 minutes. You'll need to review both documents carefully before signing.
Required Documents:
⬜
Swim Coach — Job Description
Not yet signed
⬜
Non-Compete & Non-Solicitation Agreement
Not yet signed
Your documents are reviewed and stored securely.
✅
Documents Submitted!
Thank you, ! Your pre-employment documents have been received and are under review.
⏳ Awaiting Supervisor Approval
Your General Manager or Administrator needs to review your file and grant you access to the system. You will be notified once access is enabled.
✅ Completed:
📋 Swim Coach — Job Description — Signed
⚖️ Non-Compete & Non-Solicitation Agreement — Signed
Once your manager approves you, tap “Check for Access” or sign in again. Questions? Contact your supervisor directly.
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🔔 Notifications
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📢Announcement:
📄
Action Required: Sign Pre-Employment Documents
You must sign your Job Description and Non-Compete Agreement before accessing training materials.
🏊
Welcome to FINTASTIC Swim Academy!
Complete your onboarding steps to unlock full access to KB360.
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Today at a Glance
🚨
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📅 Key Dates Coming Up
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Buildout Specs
Facility specifications, pool dimensions, construction standards and the buildout document vault
🏗️ Construction Tread
Manage every new-location buildout end to end — budgets by department, schedules, proof-of-work photos, invoices & payments, contractor invites, and the buildout email inbox
Branding Specs
Brand standards, color palette, typography, and logo usage guidelines for Fintastic Swim Academy
🖼 Logo Usage
🐟
FINTASTIC
SWIM ACADEMY
🐟
FINTASTIC
SWIM ACADEMY
✓ DO — Use on white, light gray, or brand blue backgrounds.
✗ DON’T — Stretch, recolor, add shadows, or place on busy images.
✗ DON’T — Use below 80px wide in digital or 1" in print.
🎨 Color Palette
Brand Blue
#0057B8 · Primary brand, buttons, nav
Brand Orange
#FF6B2B · Alerts, CTAs, accents
Brand Teal
#00A3A3 · Secondary, water theme
Dark Charcoal
#1F2937 · Body text, headings
Off White
#F9FAFB · Page backgrounds
✎ Typography
Primary Font
Inter
Headings · Bold 800/900 · Google Fonts
Body Copy
Inter Regular
Body text · 400/600 · 14–16px
Fallback Stack
Inter, -apple-system, Segoe UI, sans-serif
💬 Brand Voice & Tone
💪 Confident & Encouraging
“Every child can learn to swim safely — we make it happen.”
💕 Warm & Family-First
“We treat every student like our own family at the pool.”
🌟 Fun & Energetic
“Splash in, build confidence, and make a splash for life!”
🍂 Safety-First, Always
“Certified instructors. Proven methods. Peace of mind.”
📷 Social Media Guidelines
📷
Instagram
1080×1080 (feed) 1080×1920 (story) Branded blue overlay
📚
Facebook
1200×628 (posts) 851×315 (cover) Same color palette
✉
Email
600px max width Brand Blue header CTA button: Orange
🏠
Signage
Exterior: 2-color (B+W) Pool deck: waterproof Min 72pt lettering
Designs
Flyers, social media graphics, signage, and all marketing design assets
🔍
🐟
Summer Enrollment Flyer
May 2026 · PDF
🎂
Birthday Party Promo
Apr 2026 · JPG
🏆
Competitive Team Poster
Mar 2026 · PDF
+
Upload New Design
Weekly Schedule
View and manage class schedules across locations
All Locations📍 Orange City📍 Lake Nona
Time
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
8:00 AM
Little Splashers
Jessica · OC · 6/8
Little Splashers
Jessica · OC · 6/8
Little Splashers
Jessica · OC · 6/8
Parent & Tot
Amanda · LN · 5/6
9:00 AM
Level 2
Carlos · OC · 8/10
Level 2
Carlos · LN · 7/10
Level 2
Carlos · OC · 8/10
Level 2
Carlos · LN · 7/10
Level 2
Carlos · OC · 8/10
Stroke Clinic
Mike · LN · 9/10
10:00 AM
Competitive
Mike · LN · 12/12
Competitive
Mike · LN · 12/12
Competitive
Mike · LN · 12/12
Competitive
Mike · LN · 12/12
Competitive
Mike · LN · 12/12
Comp. Prep
Mike · LN · 10/12
11:00 AM
Adult Beginner
Sarah · OC · 4/8
Adult Beginner
Sarah · OC · 4/8
Adult Beginner
Sarah · OC · 4/8
4:00 PM
Level 3
Jessica · OC · 7/10
Stroke Clinic
Carlos · LN · 9/10
Level 3
Jessica · OC · 7/10
Stroke Clinic
Carlos · LN · 9/10
Level 3
Jessica · OC · 7/10
5:00 PM
Level 1
Amanda · OC · 8/8
Level 1
Amanda · OC · 8/8
Level 1
Amanda · OC · 8/8
Level 1
Amanda · OC · 8/8
Level 1
Amanda · OC · 8/8
Make-Up Swim
Jessica · OC · 5/8
Student Directory
312 active students across Orange City and Lake Nona
🔍
AllOrange CityLake Nona
Membership Services
Daily reporting, trial tracking, and sign-up numbers for the membership team
🏆
Follow-Up Sign-Ups
Signed up on phone after trial
📞
Phone Calls Answered
Total inbound calls handled
🎯
Trials Scheduled
New trials booked from calls
📊 Trials
📞 Calls
📣 Marketing
📋 Call Log
🎯 Leads & Contacts
🔁 Follow-Ups
🏆 Leaderboard
📈 Daily Reports
✏️ Submit Report
📧 EOD Digest
7-Day Trial Trend
Trial Outcome
28
Trials
Signed Up (68%) — 19
Follow-Up (20%) — 6
Declined (12%) — 3
Trials by Location — This Week
Day
OC Trials
OC Sign-Ups
LN Trials
LN Sign-Ups
Total
Rate
Monday
3
2
2
2
5
80%
Tuesday
2
1
3
2
5
60%
Wednesday
4
3
1
1
5
80%
Thursday
3
2
3
2
6
67%
Friday
2
2
2
1
4
75%
Saturday
2
2
1
1
3
100%
TOTAL
16
12
12
9
28
75%
Call Reasons — This Week (142 Total Calls)
Reason
Count
% of Calls
Trend
Lead Sources — This Month
Source Performance
Source
Leads
Conversions
Rate
Google Search
38
26
68%
Facebook Ads
22
13
59%
Instagram
17
11
65%
Word of Mouth
15
13
87%
Walk-In
11
8
73%
Flyer / Print
6
3
50%
Google Maps
5
4
80%
Referral
4
4
100%
🔍
Total Today
0
Open
0
Needs Follow-Up
0
Solved
0
#
Caller
Date & Time
Reason
Status
Follow-Up
Assigned To
Logged By
Notes
My Follow-Ups Today
0
0 signed up
This Shift
0
0 converted
My Total Sign-Ups
0
From follow-up calls
Conversion Rate
—
Follow-up calls made
📞 Log a Follow-Up Call
My Follow-Up Log
Date
Prospect
Shift
Location
Trial Date
Outcome
Program
Staff
Notes
📊 Full Staff Performance Table
Staff Member
Role
Trials Signed Up
Follow-Up Sign-Ups
Google Reviews
Total Calls Made
Conversion Rate
Coaches
Coach roster and certifications
📍Location Restricted: You can view and manage coaches at your location only.
All Locations📍 Orange City📍 Lake Nona
All Coaches
Name
Location
Specialty
Cert. Expiry
Status
Actions
Financials
Revenue, expenses, and financial health across all locations
💰 Monthly Revenue vs. Target
—
Monthly Revenue
$74,820
↑ 9% vs last month
Monthly Expenses
$48,340
↑ 3% vs last month
Net Profit
$26,480
↑ 18% vs last month
Profit Margin
35.4%
↑ 2.8pts
Revenue Breakdown
Monthly Memberships$48,200
Trial Lessons$5,600
Drop-In Classes$3,840
Private Lessons$9,200
Merchandise / Equipment$2,480
Pool Rentals$5,500
Total Revenue$74,820
Expense Breakdown
Coach Payroll$28,500
Facility / Rent$7,200
Utilities (Pool Heat, etc.)$3,800
Marketing & Ads$2,400
Supplies & Equipment$1,840
Insurance$2,200
Admin / Software$1,100
Misc.$1,300
Total Expenses$48,340
Recent Transactions
Date
Description
Category
Location
Amount
Type
Jun 1
Membership — Johnson Family
Memberships
Orange City
$240
Revenue
Jun 1
Trial Lesson — Martinez
Trial
Lake Nona
$35
Revenue
May 31
Coach Payroll — Bi-Weekly
Payroll
Both
$14,250
Expense
May 31
Google Ads — June Campaign
Marketing
Both
$1,200
Expense
May 30
Private Lesson — Thompson
Private
Orange City
$85
Revenue
May 30
Pool Chemicals & Supplies
Supplies
Lake Nona
$420
Expense
Reports
Fill out your shift report here at the end of every shift — it takes about 2 minutes
📋 Shift Report
🎉 Event Report
🚨 Accident Report
🎓 In-Service Report
🕵️ Facility Audit
⚙️ Permissions
🔒
Access Restricted
You don't have permission to access Shift Reports.
📋 Shift Report
Submit at the end of each shift. Captures all operational and performance data.
Shift Info
Performance Numbers
Shift Notes
🎓 Step Up Scholarship
Add the phone number of each Step Up For Students scholarship applicant who signed up this shift. Add a line for each applicant — they route to the GM team's Step Up Sign Ups board for follow-up.
Recent Shift Reports
Date
Shift
Location
Trials
Sign-Ups
Conv%
No-Shows
Walk-Ins
Reviews
Submitted By
Notes / Summary
🔒
Access Restricted
You don't have permission to access Event Reports.
Event Report
Submit after any special event, birthday party, or pool rental.
Recent Events
Date
Event
Location
Attendees
Host / Organizer
Submitted By
🔒
Access Restricted
You don't have permission to access Accident Reports.
🚨 Accident / Incident Report
Complete this form immediately following any accident, injury, or safety incident. Be thorough and accurate.
Incident Log
Date
Type
Person
Location
911?
Submitted By
In-Service Training Report
Submit after each in-service training session. Participants automatically receive 10 ⭐ stars on their profile.
📋 Participant Scores (0–10 per category)
Staff Member
⏰ Attendance
🤝 Culture
⚡ Energy
🙋 Participation
🧠 Knowledge
📝 Notes
🎓 Final Test
Avg
Past In-Service Sessions
📅 Shift Lead Schedule
Each location and each shift has its own Shift Lead. Pick a location, choose who leads each shift, and mark shifts the facility isn't open for as CLOSED. A report is required for every open shift — compliance is tracked against this schedule.
Day
Shift
Shift Lead
Submission Log
All submitted reports and checklists with digital signatures.
Date & Time
Type
Submitted By
Role
Location
Signature
Report Permissions
Check which roles have access to each report type. Changes take effect immediately.
Report
ADMIN
GM
MS Manager
MS Rep
FDR
Coach
Checklists
Your opening, closing, and event checklists — tap each task to check it off as you go
🌅 Opening
🌙 Closing
🚶 Walkthrough
⏱ During Shift
🎉 Event
🎂 Birthday Party
⚙️ Permissions
🔒
Access Restricted
You don't have permission to access the Opening Checklist.
Opening Checklist
0 / 0
🔒
Access Restricted
You don't have permission to access the Closing Checklist.
Closing Checklist
0 / 0
🔒
Access Restricted
You don't have permission to access the Walkthrough Checklist.
Location Walkthrough
Complete 15–20 minutes before first lesson starts
0 / 0
🔒
Access Restricted
You don't have permission to access the During Shift Checklist.
During Shift Tasks
Recurring tasks throughout the shift
0 / 0
🔒
Access Restricted
You don't have permission to access the Event Checklist.
Event Checklist
0 / 0
🔒
Access Restricted
You don't have permission to access the Birthday Party Checklist.
Birthday Party Checklist
0 / 0
Checklist Permissions
Check which roles have access to each checklist. Changes take effect immediately.
Checklist
ADMIN
GM
MS Manager
MS Rep
FDR
Coach
Jobs
Browse the description for every position and apply to open roles.
🧩 Feature Uploads
Hand off features you built on your own computer — sign once, upload, and the owners review & integrate them into Kickboard 360.
HR & Staff
Everyone on the team — profiles, documents, certifications, and onboarding status
👤 Staff Directory
➕ Add Staff
🎯 Interview Center
🔍
⚠️Certifications expiring within 90 days
📍Location Restricted: You can only manage coaches at your location.
All📍 Orange City📍 Lake Nona
Coach Roster
Name
Location
Specialty
Cert. Expiry
Status
Actions
Add New Staff Member
Create a new staff profile. All fields marked * are required.
Personal Information
Employment Details
Initial Notes
Escalations 🚨
Something broken, unsafe, or a parent upset? Log it here — managers see new issues right away
Maximum in-pool (Swim Classes) hours per week for coaches. Hours beyond this cap must be covered as a different role (e.g. Front Desk).
hours / week
🎓 Coach Cross-Training
Coaches certified in additional roles can be scheduled beyond their water hours cap. Toggle to mark completed training.
?
My Submission History
Date & Time
Type
Details
Location
Digital Signature
No submissions yet.
Hiring Pipeline
Track candidates from application to hire — drag to move stages, click to view details
🔍
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📅 2026 Fintastic Calendar
Academy schedule — holidays, closures, progress weeks, and tuition dates
🗓️ Staff Scheduler
See your shifts, pick up open shifts, and request time off — managers build the week here
Weekly Schedule
Open Shifts
Time Off
Hours Report
Quarterly Availability
📊 Capacity Analysis
🏊 Class Schedule
—
Open Shifts
Shifts needing coverage — request to pick one up
Time Off Requests
—
Add Shift
Quick Shifts Selection
Shift Type
Also add to other days this week
Request Time Off
Post Open Shift
📧 Email Notification Preview
💡 Click "Send" to open your email client
🪪 My Job
Your role, responsibilities, and job profile
🏆 Staff Recognition
Stars, peer recognition, and Staff of the Period.
📄
Job Description & Offer Letter
Edit Job Profile
📦 Supply
Running low on something? Mark it here and it goes on this week’s order
🛒 New Order
📋 Order History
📍
Ordering For
📅
Order Week
—
Add items above to start your order
✏️ Edit Supply Item
Item Name
Ordered In
Description (optional — shown under the name)
Photo
Or paste an image URL
🎓 FIN University
Your Fintastic learning hub — manuals, guides, and resources
🔒
Training Materials Locked
To access FIN University training content, you must first read and sign your Job Description and Non-Compete & Non-Solicitation Agreement. This is required before beginning any training.
⚠️
Action Required: Both documents must be signed before you can access manuals, guides, and training materials. Please complete this step immediately.
🎓
Welcome to FIN University
Everything you need to be FINTASTIC — training manuals, safety guides, and team resources all in one place.
Training Manuals
🏊
Swim Coach Manual
Full guide for Fintastic coaches — teaching methods, lesson plans, and the Superstar Coach system.
📁 Coming Soon
👨👩👧
Parent & Me Manual
Guidelines for Parent & Me classes — engagement, communication, and lesson structure.
📁 Coming Soon
🦺
Safety Manual
Pool safety protocols, emergency procedures, injury response, and chain of command.
📁 Coming Soon
📚
Resources & References
Forms, templates, quick-reference guides, and everything else you need on deck.
All classes, enrollments, capacity and waitlists across both locations
IT Development
Admin parking lot — tabs still being built live here, hidden from the whole team until you restore them
Certification Final Test
The final step of Superstar certification — Superstar Method Swim Coach Test (40 questions, live-graded)
Fintastic Golden Card
Gift a crying first-trial family a free month of lessons — a loyalty moment
Prize Swipe
Rate recognition prizes so we learn what actually motivates you
Member Loyalty
Recognize families at tenure milestones — the right gift at the right time
Retention Center
Every drop request becomes a save mission — categorized reasons, automated win-back funnels, and a human-touch queue for the Membership team
Market Research & Demographics
Where our customers come from, who lives around each pool, and where to open next — your iClass ZIP report + free U.S. Census data
RE Manager
Nim's property portfolio — rent, escalations, taxes, insurance, documents, contacts and bank matching in one place
Advisory & Mentorship HQ
Your mentorship clients — onboarding, weekly memos & tasks, university courses, chat and follow-ups. Private to Nimrod & Kristina.
Student Progress
Level advancement tracking and student history
Parent Communications Hub
Bulk SMS/email templates, blast history, and communication tools
Hours & Payroll
Clock-in/out logs, overtime tracking, and weekly hours summaries
Advanced Analytics
Enrollment trends, instructor performance, retention rates, and revenue per class
Class KPIs
Enrollment, occupancy & average class size from your monthly iClassPro Program Summary report
Birthday Events
Schedule birthday parties, manage the hosting family & policies, and track guest invitations
Birthday Cards
Print Avery 5160 address labels from the monthly iClass birthday report — mail a birthday card to every active member
🤖 Fintastic Staff Assistant
Your AI teammate — ask anything about how we do things at Fintastic, straight from the official manuals
🤖
Hi! I'm your Fintastic Staff Assistant
I can help with policies, procedures, scheduling questions, member handling, and anything in the Fintastic knowledge base. What do you need?
Recent Topics
🧠 Fintastic Brain
Social marketing command center — Facebook, Instagram & Google traction feeding one MSD-managed funnel
🔗 Google Workspace
Connect your Gmail and Google Calendar to KB 360
📄 Pre-Employment Required Documents
Please read and sign both documents to unlock your training materials. All fields are required.
1 · Swim Coach Job Description
2 · Non-Compete & Non-Solicitation
Candidate Name
Role · Location
KPI Detail
Backing data for this metric
📣 Staff Notification Manager
⚠️ Cert Expiring
Profile Completeness
➕ Add New Staff Member
Complete the form — KB360 access will be sent to their email automatically
🏊 Your Onboarding Journey
Complete each step to become FINTASTIC!
📋 FINTASTIC HR Policies & Employee Guidelines
Read each section carefully and enter your initials to confirm understanding. You must initial ALL sections before signing.
🆘 Employee Emergency Contact Form
Please complete all fields accurately. This information is kept confidential and used only in emergencies.
Primary Emergency Contact
Secondary Emergency Contact
Medical Contact Information
Allergies / Medical Conditions / Alerts
Authorization
I voluntarily provide the above information and authorize FINTASTIC Swim Academy and its representatives to contact any of the above persons on my behalf in the event of an emergency.
📅 Staff Availability Form
Check all time slots when you are available to work. Coaches: PM shifts 3–8PM · Weekend shifts 7:45AM–1PM